Terms and Conditions


The prices are determined automatically during the booking process. A detailed price breakdown can be accessed during the booking process. The prices are exclusive of tourism taxes. The tourism tax was introduced in 2014 in South Tyrol and is used for the expansion and maintenance of infrastructures as well as for the organization of events. Children and adolescents under the age of 14 are exempt from the levy. The local tax is shown separately in the invoice.

You find all details under prices.


Unfortunately, we can not accept credit cards and debit cards, you can pay for your stay with cash.


Submitting the booking form on our website by the user is considered a reservation request. A reservation becomes binding only with the confirmation of this request. The guest will be informed of the valid booking by email.

During the booking process, the guest has the option to book optional extras. These will be added to the price.

Cancellation Policy

According to Art. 1382 ZGB, there is no right of withdrawal within the Italian consumer protection code. Nevertheless, we grant you a right of withdrawal to the following cancellation conditions. Reference is made to the provisions of Articles 45-67 of the Italian Consumer Code GvD 206/2005.

The following cancellation fees may apply:

  • up to 90 days before arrival: free of charge
  • between 90 and 30 days before arrival: 40% of the total price
  • between 30 and 7 days before arrival: 70% of the total price
  • between 7 days and 24 hours before arrival: 90% of the total price

We ask for your understanding that in the case of no-shows and early departures your entire stay will be charged.

Please inform us in time if you can not spend your holiday with us. We are happy if these points are not applied and we can welcome you as our guests.

Mandatory information according to EU Regulation No. 524/2013 of the European Parliament and Council. Platform for the Online Settlement of Consumer Disputes (ODR) of the European Commission http://ec.europa.eu/consumers/odr/.

Flexible Booking

We offer flexible bookings. This option can be selected at an additional cost during the booking process. With this option bookings can be canceled free of charge up to 24 hours prior to arrival. Only the surcharge of the flexible booking or any possible down payment will be charged.

Arrival and Departure

Check-in is from 16.00, gladly earlier, if the apartment is already ready. Please let us know your approximate arrival time. Check-out is until 10.00.

House Rules

Pets are not allowed since we keep animals ourselves.
The apartments are strictly no smoking, however, you may smoke outdoors.


The fee of the final cleaning is shown in the final price.


According the law no. 196/2003, we inform you that your data will be used and stored solely for the purpose of processing your booking and will not be disclosed or distributed to third parties. You may find more information under privacy.


We try our best to provide correct and complete information. However, we assume no liability or guarantee for the topicality, correctness and completeness of the information provided. Bookings due to an error or incorrect information can be canceled by us at any time. No claims for damages are applicable. We reserve the right to make changes or additions at our own discretion without notice.

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